Medical Practice Management Body of Knowledge Review: Business and Clinical Operations (Core Learning Series Level 1)

Learn the key business and clinical operations skills to lead a medical practice. After reading this book, you’ll understand the concepts, tasks and terminology to ensure success in the medical group. The text covers:

• Maximizing knowledge of human resource management to recruit and retain appropriate staff, including temporary help and outsourced contractors
• Resolving scheduling conflicts to ensure patient satisfaction and best use of physician/staff resources
• Designing space/facilities to maximize physician/staff space and time
• Involving physicians in strategic/operational planning, facility design and clinical pathway mapping to benefit the entire organization

Master the Body of Knowledge for Medical Practice Executives tasks covered in this book.

Task 1: Facilitate business operations planning
Task 2: Conduct staffing analysis and scheduling
Task 3: Develop ancillary clinical support services
Task 4: Establish purchasing procurement and inventory control systems
Task 5: Develop and implement facilities planning and maintenance programs
Task 6: Establish patient flow processes
Task 7: Develop and implement patient communication systems
Task 8: Develop clinical pathway structure and function
Task 9: Create monitoring systems for licensure, credentialing and recertification
Task 10: Develop and implement process improvement programs for clinic operations

Other books in the Body of Knowledge Review Series:

Overview – Volume 1
Financial Management – Volume 3
Governance and Organizational Dynamics – Volume 4
Human Resource Management – Volume 5
Information Management – Volume 6
Planning and Marketing – Volume 7
Professional Responsibility – Volume 8
Risk Management – Volume 9

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